Privacy policy

Confidentiality and protection of personal information policy

Jones Forwarding International Inc. wishes to provide its customers and users with services that comply with the law and are accessible in a secure manner, in particular with regard to respect for their privacy and the protection of their personal information. To this end, we have implemented within our company a confidentiality policy respecting the Act on the protection of personal information in the private sector (hereinafter “the Policy”).

This policy aims to inform you about how Jones Transitaire International Inc. collects, uses, transmits, stores, shares and protects your personal information when you use its web services.

In order to offer a personalized service, Jones Transitaire International Inc. may have access to some of your personal information. We ensure that each of our employees treats your information rigorously in compliance with the law and regulations in force in Quebec.


1. Definition of personal information:

Personal information is any information which concerns a natural person, which, taken as a whole or separately, allows them to be identified.


2. Types of Information Collected

In order to optimize the services offered to its customers on the web, our company may collect certain personal information via this website, in particular:

  • First and last name;
  • Address;
  • Email address;
  • Telephone number;
  • All other personal information that you voluntarily disclose via the “contact us” tab, including in particular the type of service and the company concerned;
  • Our company may also collect personal information contained in the user’s curriculum vitae and cover letter in the case of submitting an application via the “career” tab of our website;</li >

The information described above is transmitted voluntarily by the person concerned.

Jones Forwarding International Inc. collects on the web only the personal information described above as necessary in the performance of services to customers and strictly to fulfill the purposes for which it is collected. No other use of the information is permitted by the company, unless you consent or it is required by law.

As will be more fully described in section 10 of this policy, certain information may also be collected automatically on our website.


3. Use and disclosure of personal information

Access to personal information transmitted is limited to administrators, office employees performing administrative or accounting tasks. Their use is restricted to the purposes provided for in this policy.

Personal information transmitted voluntarily is kept throughout the business relationship with the client, for the purposes of processing correspondence sent via our website or for the purposes of processing and analyzing applications transmitted on the web. When records are archived, access to records that may contain personal information remains limited to authorized personnel only.

Data transmitted over the web will be retained for internal use, but will be destroyed on the web within a reasonable time to ensure the privacy of users of our website.


4. Reasons why personal information is collected

Jones Forwarding International Inc. uses personal information according to what is agreed at the time of collection or according to the scales established by law and regulations. Personal information collected on our website is used for the following purposes:

  • Create and update a customer file;
  • Provide the services requested by the user, process correspondence, including requests for submissions or services;
  • Process and analyze applications;
  • Ensure administrative and accounting follow-ups;
  • Allow the optimization of our services by notifying users of new products or services that may be offered to them;
  • Any other use for which the user has consented;


5. Communication of personal information.

Jones Forwarding International Inc. will not transmit to any third party the information voluntarily transmitted or collected automatically via this website unless goods are to be transported by partner companies or third party carriers. In these cases, the contact details required for transport or delivery purposes will be transmitted to the carrier.

As provided by law, our company may be required to disclose personal information following an order of a court of common law or administrative law, a body duly authorized by law or in the cases provided for by law and the regulations in force.


6. Your consent

Jones Forwarding International Inc. does not collect any personal information from you without obtaining your consent, subject to exceptions provided for by law. Also, our company only collects the personal information necessary to carry out the services to be provided.

At any time, when collecting personal information, you have the right to refuse to communicate personal information to us, subject to the exceptions provided for by law. In addition, at any time and following reasonable notice, you have the right to withdraw your consent to the collection, disclosure and transmission of personal information. However, such a situation could prevent Jones Transitaire International Inc. from offering you certain services or could limit their scope.

In certain cases, Jones Transitaire International Inc. may, for secondary purposes, ask for your consent for invitations to events, sending promotions of services or products, etc. At any time, you can withdraw your consent without affecting the services provided by our company.


7. Security measures put in place for the retention of information:

Jones Forwarding International Inc. retains personal information in paper or digital format for as long as necessary to achieve the purposes set out in this policy. The nature of the service is taken into account in the retention period of the information.

Our company ensures that it complies with legal standards for the protection of personal information, whether during the collection of information or its transmission to a third party for the execution of the mandate. Data transmitted by users will be destroyed on the web at reasonable intervals in order to preserve the confidential nature of the data transmitted.

Jones Forwarding International Inc. maintains a service for the prevention of incidents related to respect for confidentiality.


8. Department responsible for the protection of personal information

To ensure the security and confidentiality of personal information, our company has a personal information protection officer. Its role is to monitor and supervise the management of information

personal information, to implement and keep up to date internal policies as well as applicable procedures in addition to taking care of the management of any potential incident related to personal information. The contact details for contacting the manager are as follows:

Name: Sebastien Richard
Telephone number: 450-676-8808 ext. 802
Email address: [email protected]


9. User rights

At any time, you can request access to your personal information. You can request their modification or deletion. You have the right to withdraw or confirm your consent, to restrict the use of information about you or to obtain a copy. You may exercise any right provided by law.

To exercise your rights, we invite you to make a written request to the person responsible for the protection of personal information at the contact details indicated in paragraph 8 of this policy.


10. Management of connection cookies (Cookies)

Jones Transitaire International Inc. may use cookies. Cookies or more commonly called “cookies” are files that are used to store data on your interactions on our website.

Cookies are used for analytical purposes to determine your preferences on how you browse our website (e.g. language, province, country), to compile data on the number of users who visit our website, to improve the quality of our services, to facilitate access and navigation on our website and to analyze our performance.

When you first use our website, you will be notified that we use cookies as part of your navigation on our website. You can

disable cookies at all times. However, this option could reduce the quality of your experience on our website.

Jones Forwarding International Inc. may resort to the use of “CAPTCHA” testing using means of authentication by questions and answers in order to restrict access to certain web pages, sections of the website and control access. . Analytics services (e.g. Google Analytics) may be used to increase the performance of our website and collect information as soon as a user accesses or navigates our web page.

Cookies collect information automatically. The information collected in the manner described below cannot allow precise identification of the user.

This information may include, among other things, the IP address, the identification of the electronic devices used to access the website, your operating systems, data on the pages consulted, times and dates of consultations, pages previously viewed, interests and user behavior on the web page.


11. Redirection to other sites

Jones Forwarding International Inc. informs you that this policy only applies when using its website. This policy does not apply to other websites that may be available through our website. Jones Transitaire International Inc. is not responsible for these sites and cannot protect their content, their access or the information that you may transmit to them. Any personal information transmitted to other websites is subject to their policies. We therefore invite you to read their policy.


12. Updating this policy

In order to comply with current laws and regulations, Jones Forwarding International Inc. may update this policy. Please note that a notice may be sent to you to inform you of the modifications made to this document. At all times,

this policy is available on our website and we invite you to consult it regularly.


13. Communication

For any questions relating to this policy, we invite you to contact the person responsible for the protection of personal information whose contact details are described in paragraph 8.

Last modified 2024-06-05

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